How Shifaly Works
Whether you're seeking support or providing care, we've made it simple and straightforward
1. Answer Basic Questions
Tell us what kind of support you're looking for. We'll ask a few simple questions to understand your needs and match you with the right providers.
- Quick matching questionnaire
- Select your preferred session type
- Choose your budget range
2. Browse Matched Providers
Review your personalized list of matched providers. See their expertise, availability, pricing, and verified credentials.
- View detailed provider profiles
- Check verified credentials
- Compare pricing and availability
3. Book Your Session
Select a convenient time slot and book your session. Choose between chat, audio, or video based on your comfort level.
- Flexible scheduling options
- Secure payment processing
- Instant confirmation
4. Receive Confirmation
Get instant confirmation with all session details. Receive reminders and easy access to join your session when it's time.
- Email and SMS confirmations
- Session reminders
- Easy rescheduling options
Frequently Asked Questions
Quick answers to common questions about how Shifaly works
How long does it take to get started?
For seekers, you can browse providers and book a session within minutes. For providers, the verification process typically takes 1-3 business days after you submit your credentials.
What if I need to reschedule?
You can reschedule sessions up to 24 hours before the scheduled time through your dashboard. Cancellations within 24 hours may be subject to our cancellation policy.
Is my information kept private?
Absolutely. We use industry-standard encryption and security measures. You can choose to remain anonymous, and all sessions are completely confidential. Read our Privacy Policy for more details.
Ready to Get Started?
Join hundreds who have already taken the first step